2 min read
What is Phishing and How Can You Avoid It?
Whether it's online banking, social networks, or sales platforms – phishing is unfortunately everywhere. Here you'll find a simple explanation of what phishing is, how these scams usually work, and how you can protect yourself – including on Orsetto.
What is phishing?
Phishing refers to attempts to obtain personal data – such as passwords, credit card details, or ID copies – through fake messages. These messages often look deceptively real and appear to come from official sources, but they do not.
How does a typical phishing attempt work?
• After a sale, someone contacts you directly, often via WhatsApp.
• They claim that verification is required before the payment can be released.
• Shortly afterwards, you receive an email that looks official but is not from us.
• This email contains a link or asks you to share sensitive data.
• Even logos, legal notices, and "correct" wording can be used to trick you.
How to recognize genuine Orsetto messages
Our official contact channels are exclusively:
📧 info@orsetto.ch
📧 kundendienst@orsetto.ch
📞 +41 56 539 14 99 (weekdays, 09:00–12:00 & 13:00–18:00)
We will never ask for credit card details, ID copies, or additional payments.
Tip
Orsetto is a marketplace – we are not involved in the payment process. Buyers always pay directly to you, never to Orsetto.
What to do if you receive suspicious messages
• Do not click on any links.
• Do not share personal data.
• Forward the message to us: 📧 kundendienst@orsetto.ch
Good to know
With a bit of attention and healthy skepticism, you can easily protect yourself from phishing. If you're ever uncertain, we're always here to help.
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