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How can I delete my account?

If you'd like to permanently close your account, please note that this action is final and cannot be undone.

Requirements before deletion

  • You must have no active or published listings.
  • All fees and commissions must be paid.
  • You cannot be the highest bidder on any item.
  • There must be no open price suggestions.
  • There must be no unpaid commissions or uncompleted orders within the last 60 days.

Steps to delete your account

  1. Go to Profile → Account settings → "Delete account".
  2. Review the information on the confirmation page and confirm the action.
  3. Once complete, you'll receive a confirmation email.
Profile settings menu
Figure 1
Account settings page
Figure 2
Delete account confirmation
Figure 3
Good to know
Before deleting your account, please download any important documents, such as invoices or order summaries. If you see a message about open items, check for active listings or unpaid amounts and resolve these before trying again.

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